FAQs

FAQs

Yes, we can arrange private transfers from and to Heraklion Airport upon request and with extra charge.

Absolutely! We offer special honeymoon packages with romantic room setups, complimentary wine or champagne, and additional services tailored for couples.

Room upgrades are subject to availability. Please contact our reservations team in advance or inquire at check-in.

Early check-in and late check-out are subject to availability and cannot guaranteed beforehand.

While we cannot guarantee specific room locations, we do our best to accommodate preferences based on availability.

You can find all our available photos on our official website.

Yes, we offer an all-inclusive package that includes meals and drinks. Please contact us for full details.

Yes, we offer a full range of spa treatments. Our spa menu is available online or at the reception.

Our drinks menu is available at all bars and restaurants on-site, and can also be sent to you in advance upon request.

Our rooms are thoughtfully designed to provide a comfortable and private experience. However, please note that complete privacy cannot be fully guaranteed, as room locations and surroundings may vary.

Heraklion enjoys a Mediterranean climate. Summers (May–October) are hot and dry, while winters are mild. October typically has pleasant temperatures with occasional rain.

Yes, we offer both indoor and outdoor swimming pools for your enjoyment. The indoor pool is located within our Sea Cave Spa and is available for use by appointment.

We can assist you with car rental services, and complimentary parking is available on-site for all guests.